TEKKA Platform - Coach Terms of Service

Last Updated: October 5, 2026

Welcome to TEKKA! These Coach Terms of Service ("Coach Terms") govern your access to and use of the TEKKA platform, including our website, mobile applications, and associated services (collectively, the "Platform") in your capacity as a coach, instructor, or trainer offering lessons, training sessions, or lesson packages ("Coach", "you", or "your").

By registering a Coach account, listing coaching services, or accepting students through the Platform, you agree to be bound by these Coach Terms. These Coach Terms apply in addition to our User Terms of Service, which continue to govern your general use of the Platform. If these Coach Terms conflict with the User Terms of Service in relation to your coaching activities, these Coach Terms prevail.

1. Acceptance and Eligibility

1.1 By creating a Coach profile, you represent and warrant that you are at least 18 years old, able to form a binding contract, and legally permitted to provide coaching services in the jurisdictions where you operate.

1.2 You are responsible for holding, and maintaining for as long as you use the Platform as a Coach, any licenses, certifications, insurance, working-with-minors clearances, or other qualifications that the law of your jurisdiction or the rules of a hosting Club require for your coaching activity.

1.3 Your use of the Platform is also governed by our Privacy Policy and Cookie Policy.

2. Your Relationship with TEKKA

2.1 Independent Contractor: You provide coaching services as an independent professional. Nothing in these Coach Terms creates an employment, agency, partnership, or joint-venture relationship between you and TEKKA. You are not entitled to any employee benefits from TEKKA, and you may not represent yourself as TEKKA's employee or agent.

2.2 TEKKA Is an Intermediary Only: TEKKA provides software that helps you present your services, manage schedules, students, and lesson records, and communicate with players and Clubs. TEKKA is not a party to any coaching contract. Every lesson, training session, or lesson package you provide creates a direct contract between you and the student (or, for minors, the student's parent or guardian), and — where you teach at a Club — a separate relationship between you and that Club.

2.3 Club Affiliation: You may be affiliated with one or more Clubs (for example as staff with the "coach" role, or via a club-access request). The terms of your engagement with a Club — court access, scheduling rights, revenue sharing, commissions, or rent — are agreed solely between you and the Club. TEKKA does not set, mediate, or guarantee these arrangements.

3. Payments — Who Collects Money, and Who Is Responsible

This section allocates responsibility for every way money can change hands in connection with your coaching.

3.1 Lesson bookings made through the Platform: Where a player books and pays for a lesson through the Platform, the payment is processed using the hosting Club's configured payment methods and is received by the Club (or its payment provider), not by TEKKA. TEKKA is not the merchant of record for lesson fees and does not hold, escrow, or guarantee these funds. How and when the Club passes your share on to you is governed exclusively by your arrangement with that Club.

3.2 Lesson packages and other off-platform payments: Lesson packages (prepaid blocks of sessions) and any other coaching fees that you arrange directly with a student are collected by you, outside the Platform. The Platform only records the package, its session balance, and a paid/unpaid note that you maintain. For all such payments you are solely responsible for:

• agreeing and clearly communicating the price, currency, payment method, and payment deadline before the student commits;
• collecting payment and issuing any receipt or invoice required by applicable law;
• honoring what was paid for — delivering the number and type of sessions promised, or refunding the student where sessions cannot be delivered;
• your own refund and cancellation policy, which must comply with applicable consumer protection law and be communicated to students before purchase;
• handling payment disputes, chargebacks, and complaints relating to money you collected; and
• all taxes, social contributions, and reporting obligations arising from your coaching income.

3.3 TEKKA's role in coach-collected payments — none: TEKKA does not process, hold, insure, or guarantee any payment you collect from a student directly, and has no obligation to collect debts on your behalf, refund students for services you failed to deliver, or compensate you for students who fail to pay. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEKKA DISCLAIMS ALL LIABILITY ARISING FROM PAYMENTS ARRANGED OR COLLECTED OFF-PLATFORM BETWEEN YOU AND A STUDENT, INCLUDING NON-PAYMENT, NON-DELIVERY, MISREPRESENTATION OF WHAT A PACKAGE INCLUDES, AND DISPUTES ABOUT REMAINING SESSION BALANCES. Session balances recorded on the Platform are bookkeeping entries you control; they are not evidence of payment issued by TEKKA.

3.4 Accurate records: You agree to keep Platform records that affect students' entitlements — package session counts, attendance records, and paid/unpaid status — accurate and up to date. Marking a package "paid" that was not paid, or recording attendance for sessions that did not occur, is a material breach of these Coach Terms.

3.5 Promoted placement: TEKKA offers optional paid featured placement in the coach directory. For these purchases TEKKA (via its payment processor, Stripe) is the merchant. The price and duration are displayed before checkout. Featured placement is a marketing service, starts when payment is confirmed, and — except where required by law — is non-refundable once the placement is live.

3.6 No commission: TEKKA currently charges you no commission on lessons or packages. TEKKA may introduce or change coach-facing fees only with prior notice under Section 9.

3.7 Tax information (DAC7): If you sell lessons or coaching services through the Platform, EU tax rules (Council Directive (EU) 2021/514, "DAC7") require TEKKA to collect your tax information and, if you live in the EU, to report it once a year together with the amounts and number of your sales through the Platform. You agree to provide accurate, complete information in the Tax information section of your profile (legal name, date of birth, primary address, tax identification number or, where none is issued, place of birth, and VAT number if you have one) and to keep it up to date. If the information is still missing 60 days after our first request and two reminders, DAC7 requires TEKKA to act: TEKKA will pause your paid offerings and new orders until you provide it; existing bookings are not affected. Your own tax obligations under Section 3.2 are unchanged.

4. Your Obligations to Students

4.1 Service quality and truthfulness: Your public profile, listed offerings, prices, specialties, and qualifications must be accurate and not misleading. You must deliver sessions with reasonable professional skill and care.

4.2 Cancellations: If you cancel or reschedule a session, you must notify affected students promptly through the Platform or directly, and honor your published cancellation policy. Repeated no-shows or late cancellations may lead to suspension under Section 8.

4.3 Safety: You are solely responsible for conducting sessions safely, assessing whether a drill or exercise is appropriate for a student's age, fitness, and ability, and complying with the hosting facility's safety rules.

4.4 Minors: Where you coach minors, the coaching contract is with the parent or legal guardian. You must obtain any consents required by law, comply with all applicable child-protection and safeguarding requirements, and never use the Platform's communication tools to contact a minor for any purpose unrelated to the coaching relationship.

5. Student Data

5.1 Through the Platform you may access students' personal data (names, contact details, attendance, training notes, session media). You may use this data only to provide and administer your coaching services, and you must handle it in accordance with applicable data protection law (including, where applicable, the GDPR).

5.2 You must not export, sell, or share student data with third parties, or use it to solicit students onto a competing platform.

5.3 For data you collect from students outside the Platform, you are the independent controller and solely responsible for your own compliance.

6. Marketing and Communications to Students

6.1 The Platform lets you send campaigns (e.g., email announcements) to your students and, for minors, their parent contacts. You may use these tools only to contact people with whom you have a genuine, current coaching relationship on the Platform.

6.2 Your campaign content must be lawful, accurate, and appropriate; you are the sender of these messages for the purposes of anti-spam and marketing laws (including CAN-SPAM and equivalent laws), and you must not attempt to circumvent the Platform's unsubscribe or suppression mechanisms. Recipients who unsubscribe from marketing emails will be excluded from your campaigns automatically.

7. Liability, Indemnification, Insurance

7.1 The Limitation of Liability, Carve-Outs, Consumer Rights, and Indemnification provisions of Section 8 of the User Terms of Service apply to these Coach Terms mutatis mutandis.

7.2 In addition, you agree to indemnify, defend, and hold harmless TEKKA from and against any third-party claim arising out of (a) your coaching services, including personal injury occurring during a session; (b) payments you collected or failed to refund; (c) your breach of your arrangement with a Club; or (d) your violation of marketing, data protection, or child-protection law. This obligation does not apply to the extent a claim arises from TEKKA's own breach, negligence, or misconduct.

7.3 You are strongly encouraged — and where required by law or by a hosting Club, obligated — to maintain professional and public liability insurance appropriate to your coaching activity. TEKKA provides no insurance cover for your activities.

8. Suspension and Termination

8.1 You may stop using the Platform as a Coach at any time. Obligations already incurred toward students (including undelivered paid sessions) survive termination.

8.2 TEKKA may suspend or terminate your Coach features if you materially breach these Coach Terms, if we receive credible complaints of unsafe conduct, fraud, or falsified records, or where required by law. Pausing paid offerings under Section 3.7 is not a termination and ends as soon as the missing tax information is provided. Where feasible we will state the reasons and give you an opportunity to respond via [email protected].

8.3 Termination of your Coach features does not by itself terminate your obligations to students or Clubs, which remain your responsibility.

9. Modifications

TEKKA may modify these Coach Terms following the process in Section 10 of the User Terms of Service (at least fifteen (15) days' notice of material changes).

10. Governing Law and Disputes

The Governing Law and Dispute Resolution provisions of Section 11 of the User Terms of Service apply to these Coach Terms mutatis mutandis.

By registering a Coach account, listing coaching services, or accepting students through the TEKKA Platform, you acknowledge that you have read, understood, and agree to be bound by these Coach Terms of Service.